> For the complete documentation index, see [llms.txt](https://docs.ncig.store/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ncig.store/ncig.store/claim-warranty.md).

# Claim Warranty

1. Login to your account in [www.ncig.store](http://www.ncig.store) if you still do not have account in ncig.store, you need to create account first.

       May refer to page REGISTER ACCOUNT

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2. Click warranty.

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3. Next, click the warranty form to fill the warranty claim.

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4\. Fill in all the details\
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For store details, state : Please choose the state that you change the item.\
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Eg : HQ (Selangor)

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All \* is a must to be fill. If you have any questions, kindly contact us back for us to assist you.

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5. For the product details, all the details must be fill correctly. If you have more than 1 item, you need to click the 'Tambah Produk'.

Shipping Details need to fill also for the tracking number parcel that you   post to HQ (If by postage)

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6. For the shipping details, the list can be edit. You need to click MY LIST

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Then click EDIT to put the tracking number

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7. Done for warranty with HQ. Your item will be replace with point equal to amount that you purchase the item.&#x20;