# Register Account

1\. Open www\.ncig.store

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2F34goXk0hD4u9xtOwHkZp%2F1679381623940.png?alt=media&amp;token=8c6224b6-a52b-4853-a100-0c928e7e776d" alt=""><figcaption></figcaption></figure>

2. Click CREATE ACCOUNT

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FupcEK7fYXHX271cgJxGO%2F1679381324690.png?alt=media&amp;token=6dccd16b-cf37-4d40-868e-9ff3c55daedf" alt=""><figcaption></figcaption></figure>

3. Fill in your email and click create account

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FSt6O67nkAeMDqTQFE4GN%2F1679381450357.png?alt=media&amp;token=add6b4ff-fcac-4761-9a8b-57c8e2811f20" alt=""><figcaption></figcaption></figure>

4. You have successfully registered with us :)


# Reset Password

1\. Open www\.ncig.store, then click forgot password

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FrtpEFbqY9GtbpEUitjzy%2F1679381598510.png?alt=media&amp;token=8f7f8554-84cf-4fe2-b6b7-e00006214c3f" alt=""><figcaption></figcaption></figure>

2. Fill in your email and click reset password

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FhYSNTzRCQCXLbeRutT3V%2F1679381693229.png?alt=media&amp;token=f99754ee-36c4-4ce4-87c3-96817a05430b" alt=""><figcaption></figcaption></figure>

3. You will receive an email to reset the password in your email. Kindly check your inbox or spam.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FwUMNonHg75fFe3Ij47GI%2F1679381757621.png?alt=media&amp;token=4942603c-f173-42dc-ab9e-eefb80c88396" alt=""><figcaption></figcaption></figure>

4. After reset the password, you may login back to [www.ncig.store](http://www.ncig.store)


# Order Item

1\. Login www\.ncig.store and click shop

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2Fu9TY5bAsrHlEugHEwppc%2F1679622290035.png?alt=media&amp;token=4233ad9e-44ff-4258-b7f8-7ee02d10f65b" alt=""><figcaption></figcaption></figure>

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FO2al6qcs3RPKbQQ3KOe7%2F1679622405471.png?alt=media&amp;token=0cf6420d-5d1c-4ac5-9284-31ffe594224c" alt=""><figcaption></figcaption></figure>

2. You may click any item that you want to buy. If you don't find any, may search the item. If item that you buy, you will be earn by point.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2Fb01MH4RlTvssNBaJ1ihj%2F1679622604825.png?alt=media&amp;token=bcb51f99-90a3-4df3-80c9-6443c634968f" alt=""><figcaption></figcaption></figure>

3. After you have chosen the item, click add to cart

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FJpJjpje3oQuVKBNR9vj3%2F1679622693953.png?alt=media&amp;token=2a6fdb49-309e-4df4-9ac3-73a533befd28" alt=""><figcaption></figcaption></figure>

4. Then you may proceed to payment. Every purchase with above RM180 will get FREE SHIPPING.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FKB3hhVItXWNYZA500yU5%2F1679622842355.png?alt=media&amp;token=7d9c6cda-1223-4c03-a563-b9e73fcd24f6" alt=""><figcaption></figcaption></figure>

5. Fill in all the details needed. If you have a point, you may click APPLY POINTS.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FQsFreJAs2HYHTIcw7mhN%2F1679623629558.png?alt=media&amp;token=a42c0a20-8b60-4e0f-a271-b69631ad683b" alt=""><figcaption></figcaption></figure>

6. You may redeem all the points that you have depends on your need. 1 Point = RM1

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FgO7FgZWLcZr02XY3JMFe%2F1679623704222.png?alt=media&amp;token=699ad0a4-daf0-4e8e-b169-2e41095d9bf7" alt=""><figcaption></figcaption></figure>

7. Can proceed for the payment using online banking or credit/debit card or using billplz.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FgBwQdco8I7InKLrb0vvV%2F1679623813008.png?alt=media&amp;token=24646c68-359b-4c72-a6e0-300b8d8ee8bc" alt=""><figcaption></figcaption></figure>


# Claim Warranty

1. Login to your account in [www.ncig.store](http://www.ncig.store) if you still do not have account in ncig.store, you need to create account first.

&#x20;      May refer to page REGISTER ACCOUNT

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FpGt2Fv2wg6dKqenshuPq%2F1679895487687.png?alt=media&amp;token=acd972e4-4d66-412a-bc67-916c04eb064d" alt=""><figcaption></figcaption></figure>

2. Click warranty.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2Fcs3S06wLj7lf5cZwHRAy%2F1679895585365.png?alt=media&amp;token=bcb00b21-bca4-4e98-936c-db470441a8e1" alt=""><figcaption></figcaption></figure>

3. Next, click the warranty form to fill the warranty claim.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FqEL7C0MgKJ8Nd58imOH3%2F1679895822955.png?alt=media&amp;token=7a8b0160-2433-49c1-b802-e975b8f77d8c" alt=""><figcaption></figcaption></figure>

4\. Fill in all the details\
\
For store details, state : Please choose the state that you change the item.\
\
Eg : HQ (Selangor)

&#x20;

All \* is a must to be fill. If you have any questions, kindly contact us back for us to assist you.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2Ft7CFdEQwRuma1CazbSWZ%2F1679895877906.png?alt=media&amp;token=71e61605-a5f3-4567-b19b-4d32eb3a421a" alt=""><figcaption></figcaption></figure>

5. For the product details, all the details must be fill correctly. If you have more than 1 item, you need to click the 'Tambah Produk'.

Shipping Details need to fill also for the tracking number parcel that you   post to HQ (If by postage)

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FvJb7vZTFkofzivnsuQz9%2F1679898908568.png?alt=media&amp;token=14c1132c-e54a-4561-9d0c-f6f5e40b9ad4" alt=""><figcaption></figcaption></figure>

6. For the shipping details, the list can be edit. You need to click MY LIST

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2ForBLri2f96itfmmoBr9b%2F1679899097870.png?alt=media&amp;token=17d035e5-e8e3-41c3-85b4-98adc9b96f35" alt=""><figcaption></figcaption></figure>

Then click EDIT to put the tracking number

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2F3GOnA2eyG5qXzltq1jci%2F1679899118017.png?alt=media&amp;token=5cb91e51-3889-43c8-9f52-d3de0e287353" alt=""><figcaption></figcaption></figure>

7. Done for warranty with HQ. Your item will be replace with point equal to amount that you purchase the item.&#x20;


# Pin Location

1. Please go to google map and search your location. After that go to red pin (refer image). Right click to red pin and click to latitude and longitude. Go to form and paste.

<figure><img src="https://4100026632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV0sz8HpvzzxhHugQjPjA%2Fuploads%2FBIJnp98UGqfNRoU6pvS7%2FScreenshot%202023-03-28%20at%202.52.49%20PM.png?alt=media&amp;token=3517c02b-71a1-4c95-b01d-b5460e62091c" alt=""><figcaption></figcaption></figure>

2. Pin location look like this: 3.1686927200884445, 101.61498426428446<br>

   latitude - 3.1686927200884445\
   longitude - 101.61498426428446


